Where Ryffio has an advantage
Knowledge retrieval without a separate feature fee
Ryffio includes knowledge bases and retrieval in the platform; model and speech usage still apply. Retell's pricing calculator lists Knowledge Base as a call-agent add-on. Retell also lists RBAC in its Enterprise offering. Both platforms offer self-service usage billing, call analysis and simulation testing.
Ryffio also gives you a technology supplier with a focused support team. The current hosting region is US East; discuss data-location requirements before purchase.